Terms & Conditions
Terms & Conditions of Service – Fish Tale
By using Fish Tale’s website or placing an order, you agree to our terms of use. These ensure transparency and trust between us and our valued customers.
1. Product Availability
All items are subject to daily catch availability.
If a product becomes unavailable, we will:
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Suggest a replacement, or
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Offer a refund
2. Pricing Transparency
Prices are listed in INR and include applicable taxes.
Prices may change without notice based on market rates.
3. Order Confirmation & Acceptance
Orders are confirmed via SMS or email.
We reserve the right to cancel orders due to:
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Stock unavailability
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Pricing discrepancies
4. Fair Website Usage
You agree to:
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Avoid misusing our website
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Not attempt unauthorized access
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Not use automated tools or bots
All website content is the intellectual property of Fish Tale.
5. Delivery Timelines
We aim to deliver on time, but external factors may affect punctuality.
We appreciate your patience in such cases.
6. Quality Guarantee
Our seafood is delivered fresh and safe.
If you face any issues, report them within 1 hour of delivery with proof.
7. Third-Party Services Disclaimer
We partner with reliable third-party services (payments, logistics).
However, we are not liable for their errors or service delays.
8. Limited Liability
Our liability is limited to the value of your purchase.
We are not responsible for indirect or incidental losses.
9. Jurisdiction
All legal matters are governed by Indian law.
Disputes fall under the jurisdiction of Mumbai courts, Maharashtra.
10. Contact for Legal & Support
Email: help.fishtale@gmail.com
Phone/WhatsApp: +91-9137046516