• Vile Parle, Mumbai
  • help.fishtale@gmail.com

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Terms & Conditions

Terms & Conditions of Service – Fish Tale

By using Fish Tale’s website or placing an order, you agree to our terms of use. These ensure transparency and trust between us and our valued customers.

1. Product Availability

All items are subject to daily catch availability.
If a product becomes unavailable, we will:

  • Suggest a replacement, or

  • Offer a refund

2. Pricing Transparency

Prices are listed in INR and include applicable taxes.
Prices may change without notice based on market rates.

3. Order Confirmation & Acceptance

Orders are confirmed via SMS or email.
We reserve the right to cancel orders due to:

  • Stock unavailability

  • Pricing discrepancies

4. Fair Website Usage

You agree to:

  • Avoid misusing our website

  • Not attempt unauthorized access

  • Not use automated tools or bots

All website content is the intellectual property of Fish Tale.

5. Delivery Timelines

We aim to deliver on time, but external factors may affect punctuality.
We appreciate your patience in such cases.

6. Quality Guarantee

Our seafood is delivered fresh and safe.
If you face any issues, report them within 1 hour of delivery with proof.

7. Third-Party Services Disclaimer

We partner with reliable third-party services (payments, logistics).
However, we are not liable for their errors or service delays.

8. Limited Liability

Our liability is limited to the value of your purchase.
We are not responsible for indirect or incidental losses.

9. Jurisdiction

All legal matters are governed by Indian law.
Disputes fall under the jurisdiction of Mumbai courts, Maharashtra.

10. Contact for Legal & Support

Email: help.fishtale@gmail.com
Phone/WhatsApp: +91-9137046516